Effective Date: July 20, 2026
Welcome to ReturnBD.com (“ReturnBD”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website and tax consultancy services.
By accessing or using ReturnBD.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide our services, we may collect the following information:
Personal Information
- Full Name
- National ID (NID) or Passport Number
- e-TIN (Electronic Tax Identification Number)
- Date of Birth
- Mobile Number
- Email Address
- Residential and Business Address
Financial & Tax Information
- Salary and employment details
- Business income and financial records
- Bank account information (when required for tax purposes)
- Asset and liability information
- Investment details
- Tax certificates and previous tax returns
- Supporting documents required for income tax filing
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Prepare and submit your Income Tax Return (e-Return)
- Provide tax planning and consultancy services
- Verify your identity
- Generate tax certificates and acknowledgement slips
- Respond to customer inquiries
- Improve our website and services
- Comply with applicable laws and regulatory requirements
- Prevent fraud and unauthorized activities
3. Confidentiality of Tax Information
ReturnBD understands that tax-related information is highly confidential.
We treat all client information with strict confidentiality and use it solely for providing the requested services. Our employees and authorized consultants are bound by confidentiality obligations.
4. Data Security
We implement industry-standard security measures to safeguard your information, including:
- Secure servers
- SSL encryption
- Bank-level data encryption for sensitive information
- Access controls and authentication
- Regular security monitoring
- Secure document storage
Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may disclose information only:
- With your authorization;
- To government authorities such as the National Board of Revenue (NBR) when required for tax filing;
- To trusted service providers who assist in delivering our services under strict confidentiality obligations;
- When required by applicable law, court order, or lawful government request.
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
7. Data Retention
We retain your personal and tax-related information only for as long as necessary:
- To provide our services;
- To comply with legal and regulatory obligations;
- To resolve disputes;
- To maintain business records.
After the applicable retention period, information will be securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of information where legally permissible;
- Withdraw consent for certain processing activities;
- Contact us regarding privacy concerns.
9. Third-Party Websites
Our website may contain links to third-party websites, including government portals and payment providers.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies before providing personal information.
10. Children’s Privacy
ReturnBD’s services are intended for individuals who are legally eligible to file income tax returns. We do not knowingly collect personal information from children under the age permitted by applicable law.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any revisions will be published on this page with an updated Effective Date. Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information available on ReturnBD.com.
Last Updated: July 20, 2026
